OPEN POSITIONS
NOW HIRING
Want to be part of our team here at Rio Plex Safety Council?
BENEFITS
- Major Medical Health Insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Extended Illness Time (EIT)
- Simple IRA - Retirement Plan
- Flexible work schedule
- Aflac (no cost to employee)
- Parental Leave
REQUIREMENTS
- Work Experience Preferred (based on position)
- Skills (Microsoft Office, Customer Service)
- Education (Diploma or Equivalent)
- Professional licenses, Accreditations and Certifications.
- Specific Knowledge.
- Personal Traits and Attributes.
- Bilingual Preferred
- Physical Ability.
CURRENT OPENINGS
MEDICAL ASSISTANT (MA)
- Training Provided, Experience Preferred
- Perform drug screenings
- Perform fit testing
- Perform audiograms
- Perform pulmonary function tests
- Record results of all testing
- Obtain Blood Samples
- Perform Data Entry
- Measure and Record Vital Signs
- Office Duties
- Assist in Physical Exams
- Assist in Functional Capacity Exams
- Housekeeping (Clean and Sanitize Clinic)
- Pulmonary Function Test
- Fit Testing
- Drug Screening
- Audiograms
CUSTOMER SERVICE REPRESENTATIVE
- Check trainees' in for training
- Register Courses
- Print and issue trainees' badge
- Answer all customer incoming calls
- Answer all emails directed to customerservice@rioplexsafetycouncil.com.
- Resolve customer issues
- Cross-sell safety council services
- Support training department with off-site documentation, course certificate preparation
- Maintain contact list for by appoint only course requests
- Review SSVs and make changes in OmniCouncil if necessary
- Handle customer questions and requests for new accounts
- Facilitate account setup and payment paperwork
- Coordinate with accounting department to process payment
- Setup user name and password and walk customer through program usage
- Handle all customer technical problems and complaints
- Escalate the problem if necessary to Managing Director
- Assist customer with account set up
- Handle customer questions and requests for new membership accounts
- Coordinate account setup with accounting
- Discuss benefits of membership with all customers who contact the council
- Assist members of other departments as needed
- Other duties as deemed necessary
- Check trainee's in and out
- Print and issue badge
- Assist with newsletters
- Keep accounts up to date
- Send mass emails
- Fax, email, and scan
PROCTOR/
INSTRUCTOR
PROCTOR
- Monitor and supervise students during exams or assessments,
- Maintain a secure test environment, enforce testing regulations and lab rules,
- Ensure academic integrity,
- Maintain time limits, and address any concerns or issues that arise during the testing process.
- Must be computer literate.
INSTRUCTOR
- Deliver lectures, lead class discussions, conducting evaluations and assessments, and providing feedback to students.
- Instructors may also be responsible for grading assignments, facilitating group activities, and organizing course materials and maintaining a clean and organize classroom.
CURRENT OPENINGS
MEDICAL ASSISTANT (MA)
- Training Provided, Experience Preferred
- Perform drug screenings
- Perform fit testing
- Perform audiograms
- Perform pulmonary function tests
- Record results of all testing
- Obtain Blood Samples
- Perform Data Entry
- Measure and Record Vital Signs
- Office Duties
- Assist in Physical Exams
- Assist in Functional Capacity Exams
- Housekeeping (Clean and Sanitize Clinic)
- Pulmonary Function Test
- Fit Testing
- Drug Screening
- Audiograms
LIVE ONLINE PROCTOR
Live Online Proctors are responsible for proctoring trainees via virtual labs.
Essential Job Responsibilities
- Checks in trainees and verifies identification prior to testing
- Monitors trainees throughout training event
- Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
- Explains the course and/or exam processes
- Assists trainees with technical assistance related to course navigation, login process, or equipment setup
- Understands testing procedures for each exam and adheres to company quality and security measures
- Reports suspected irregularities or trainee behavior to management immediately
- Responsible for maintaining professional and respectful demeanor
- Assists with covering for lunches and breaks
- Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
- Performs other duties as assigned
Preferred Skills & Qualifications
- Excellent customer service skills
- Strong communication skills - written and oral
- Must enjoy working with the public and have a strong initiative to work independently
- Must be able to work in a quiet environment and learn detailed procedures
- Proven ability to work under pressure and make effective decisions
- Cross-train and assist other departments as necessary
Requirements
- High School Diploma or general education degree (G.E.D.)
- Knowledge and understanding of HASC organization, goals and objectives, and policies and procedures
- Ability to use Windows Microsoft Office programs and Internet Browsers
- Ability to work a flexible schedule to include evening and weekend assignments or at different locations if the company need arises
Physical Demands
While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
This job is typically in an office environment and will also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reporting Responsibilities
The Live Online Proctor reports directly to the Supervisor of Live Online Proctoring. This position does not have direct reports.
PROCTOR/INSTRUCTOR
PROCTOR
- Monitor and supervise students during exams or assessments,
- Maintain a secure test environment, enforce testing regulations and lab rules,
- Ensure academic integrity,
- Maintain time limits, and address any concerns or issues that arise during the testing process.
- Must be computer literate.
INSTRUCTOR
- Deliver lectures, lead class discussions, conducting evaluations and assessments, and providing feedback to students.
- Instructors may also be responsible for grading assignments, facilitating group activities, and organizing course materials and maintaining a clean and organize classroom.


